Need to dodge a social media crisis?

There’s a digital asteroid heading your way

You’ve dealt with a lot since the start of your social media management career – trolls, typos, trip-ups – but a true social media crisis? They’re complex, stressful and can keep you and the wider team up and working into the wee hours.

The interactive social media crisis comms checklist below is a simple flow chart with further resources, including:

– Your guide to responding to a crisis as it unfolds, minute by minute
– A crisis comms documented workflow
– A press release template
– Key actionable steps to take at every juncture

Use the app below to understand the ideal next steps.