Community
Testing, testing –
can you hear me?
Community management services for education brands
It’s NOISY online. With all that AI content and chatter, can your audience really hear you? And can you hear them? We create a warm and welcoming online space, where listening and engagement are top priorities. Your employees, learners, test-takers and educators will feel seen, and know that they are valued.
Strike the right tone
We engage with your audiences across your owned channels and external ones, sometimes leading and sometimes following the conversation.
Community building
Grow a loyal community, where your audience can connect with you on a human level and build trust in your brand.
Direct engagement
Actively monitor and reply to comments, messages and discussions – keep things real, empathetic and on-brand.
Customer outreach
Connect directly with other brands and customers and engage in trending content and relevant conversations.
Scheduling
Save time on routine scheduling and make sure your incredible content gets seen by the right people at the right time.
Analytics and reporting
Track engagement and sentiment and stay on top of your digital PR and performance analytics.
‘Our community manager was a pleasure to work with. When our team was busy, he was able to read between the lines and anticipate the help we’d need. He had fantastic ideas about how we could improve our tone of voice and our dialogue with users.’
Minhal Sheikh
Global Community Manager, British Council IELTS
Community management
Campaign services
Student advocacy and User Generated Content (UGC)
Peer-to-peer recommendations are powerful. Our community managers and strategists support and run advocacy and UGC campaigns that grow reach and build trust.
Employee engagement and advocacy
Support your employees and faculty to find their voice online. Boost your reach, share your culture and see the right kind of growth online.
Influencer outreach and campaigns
We strategise, run and community manage macro-to-micro influencer campaigns that build trust and generate engagement.
Success stories
Hands up if
you’re unique
A community isn’t monolithic – it’s a collection of brilliant individuals. Our community managers know that creating authentic connection is about making it personal – and taking it one conversation at a time.
Book a 20-min chat with Mel
